On Tuesday, 2/28/12, we were informed of an error made by the Post Office regarding the towns of Buckland, Heath, Shelburne Falls and possibly other area towns. The mail has been delivered to incorrect towns and will be sent back to Springfield and processed again. We believe this may take between a few days and a week to clear up. Therefore, if you live in the area mentioned above and are expecting any mail from our office (including a retirement check or notice of deposit), you may receive it late.
We recommend direct deposit to all retirees currently receiving paper checks. Please call the office at 413-774-4837 to sign up for direct deposit.